Go South Coast has added real-time travel information and journey planning on to its Swindon’s Bus Company website.
“We are providing those travelling with us across the region with quick and easy access to live bus timetables at the tap of a button or the touch of a smartphone,” says Go South Coast’s head of communications, Nikki Honer. “There is great demand for up-to-the-minute real-time travel information, and we want to make it easier than ever for our customers to plan their journeys with us.
“A link to our ‘live bus times’ section can be found on the Swindon’s Bus Company website homepage. All users have to do is list their current location or a particular stop and the live times are then shown. If a stop is used regularly they can even bookmark it so it’s found straight away next time. If they don’t know the name of their stop, all are shown on a handy map.
“The information refreshes every 30sec, so people can leave it on their screen to view the bus approaching them.
“As well as this enhancement we have a new journey planner, so for those who are unsure of which bus to catch, it’s a really useful feature. All passengers need to know is where they want to go to and from, and our journey planner will list their options, including how long it takes, which route they need, and what time it leaves.
“We hope people enjoy using these new facilities and that they find them useful. We’ve listened to the views of those who use our bus services here, and real-time information – along with journey planning – is certainly one of the most popular requests.”
Tom Quay, from web provider Passenger, adds: “Familiar with the overall improvements being carried out by the operator, the Passenger team has created a new website that allows customers to plan journeys, track buses in real-time and view all the latest travel information.”
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